Terms & Conditions

Terms & Conditions for Retreat Participation 

These terms and conditions (“Terms”) govern your participation in the retreat organized by LUXUR, a company registered in the Netherlands (“Organizer”). By registering for the retreat, consulting our Website,  you (“you”, “user”, “participant”) agree to comply with these Terms.

 1. Registration & Payment

1.1. To register for the retreat, you must complete the registration form and submit the required deposit or full payment as specified by the Organizer.

1.2. Payment must be made in Euro (EUR) and can be made via bank transfer or other payment methods accepted by the Organizer.

1.3. Registration is confirmed only upon receipt of the required payment. The Organizer reserves the right to cancel your registration if payment is not received by the specified deadline.

1.4. The participant may pay in full or via installments. There is a deposit in the sum of €950 (nine hundred and fifty euro) due for each participant and then 2 more installments of the remaining fee. Fu

1.5. Full payment (100%) is required if reservation is placed with less than 30 days before the retreat start date.

1.6. Balance is due no less than 2 weeks prior to the date of the retreat start. Bookings within the last 2 weeks, must be payed in full.

1.7. Payment can be made via our website (via credit card and other payment options dependinf on the participant’s location) or via bank transfer to a dutch bank account.

1.8. If payment is not received by the due date, we will give the participant a reminder, but if failure to respond to this prompt gives Luxur the right to cancel the reservation and retain the deposit.

1.9.Single Room Upgrade:

1.9.1. Participants who wish to upgrade to a single room accommodation may do so by paying the applicable upgrade supplement at the time of check-out or registration, as specified by the Organizer.

1.9.2. The availability of single rooms for upgrade is subject to availability at the retreat venue and may be limited.

1.9.3. The Organizer does not guarantee the availability of single rooms for upgrade, and availability is provided on a first-come, first-served basis.

1.9.4. Participants acknowledge and agree that the Organizer is not liable for any inconvenience or dissatisfaction resulting from the unavailability of single rooms for upgrade.

1.9.5. Any requests for a single room upgrade made after the specified deadline or during the retreat may not be accommodated, and the organizer will not be responsible for not being able to comply the request for the upgrade.

2. Cancellation & Refund policy

2.1. If you wish to cancel your participation in the retreat, you must notify the Organizer in writing.

2.2. In the event of cancellation by the participant, the following cancellation fees, minus the deposit, will apply:

• Cancellation received 46-60 days or more before the retreat start date: 100% of the total retreat fee will be refunded.
• Cancellation received 31-45 days or more before the retreat start date: 50% of the total retreat fee will be refunded.
• Cancellation received less than 30 days before the retreat start date: 0% refund-  no refund will be provided.

*Any refunds may take up to 2 weeks to process.

Luxur recommends travel insurance for your trip. Travel insurance is NOT included in the retreat’s fee and must be handled by the participant from the origin country.

2.3. The Organizer reserves the right to cancel the retreat due to unforeseen circumstances, including but not limited to insufficient registrations, Force Majeure events, or government regulations. In such cases, participants will be notified promptly. Luxur does not accept responsibility for any costs incurred due to cancellation or postponment. Credit will be offered in the form of vouchers for all Luxur’s products. Vouchers can be redeemed for Luxur’s products only. 

3. PARTICIPANT responsibilities

3.1. Participants are responsible for their behavior and must adhere to the rules and guidelines set forth by the Organizer during the retreat.

3.2. Participants must disclose any medical conditions, allergies, or dietary restrictions to the Organizer in advance to ensure appropriate accommodations can be made.

3.3. Participants are responsible of letting the organizer know right away through the booking that she wants a single room upgrade. The single room upgrade in the sum of €1,450 euro must be payed to secure the single room. Luxur does not take any responisibilty if the payment is not done and there is no longer single room availability. 

3.4. It’s the participants responsibility to check the reservation and ensure that all the details and particulars contained therein are correct.

3.5. Participants are responsible to take care of their own flights or travel expenses to reach the country of The Netherlands and to the City of Breda. Participants acknowledge that the pick up point will be at the City of Breda in The Netherlands and then the transportation to the Villa will be made through us. 

3.5.1 Luxur is not held liable for flight costs and travel expenses to Breda, The Netherlands.

4. PARTICIPANT CONDUCT

4.1. Participants are expected to conduct themselves in a respectful and considerate manner towards fellow participants, staff, and instructors throughout the duration of the retreat.

4.1.1 Participants must not disclose any private stories or share on social media any intimate or private moment of any of the participants without a written constent.

4.1.2 Bullying is extrictly prohibited.

4.2. Any behavior deemed disruptive, disrespectful, or harmful to others may result in immediate expulsion from the retreat without refund.

4.3. The Organizer reserves the right to terminate the participation of any participant who fails to comply with the rules and terms, exhibits disruptive behavior, or engages in conduct that is harmful, disrespectful, or violates the rights of others.

4.4. In the event of termination under clause 4.3, the participant will be asked to leave the retreat immediately, and no refund will be provided for any portion of the retreat fee.

4.5. The Organizer shall not be liable for any expenses or losses incurred by the participant as a result of termination under clause 4.3, including but not limited to transportation, accommodation, or incidental expenses.

4.6. The decision to terminate a participant’s participation in the retreat under clause 4.3 shall be at the sole discretion of the Organizer, and shall be final and binding.

5. PROPERTY USE & PROPERTY DAMAGE

5.1. The participant shall not use the retreat property except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, immoral or improper purposes. The customer shall not do anything which may be a nuisance or annoyance to Luxur and its staff, guests, or owners.

5.2. The participant shall keep all furniture, fixtures, fittings, amenities and effects on the property, where the retreat is held, in a clean and good condition and shall pay damages to the property owner for any articles which are destroyed or missing. Luxur shall under no circumstances be liable for any damage to the property caused by the participant.

5.3. Participants are responsible for any damage caused to property, facilities, or equipment belonging to the retreat venue or third-party providers during the course of the retreat.

5.4. The Organizer reserves the right to charge participants for the cost of repair or replacement of damaged property.

5.5. Luxur reserves the right at its sole discretion to terminate use of the property or any of its facilities by the participant in the event of any breach of these terms and conditions. The participant will be required to vacate the property and Luxur shall not refund payment or accept any consequential liability damages or loss.

6. INSURANCE

6.1. Participants are advised to obtain travel insurance and/or personal liability insurance to cover any unforeseen events, accidents, or losses that may occur during the retreat.

6.2. The Organizer is not responsible for any loss, damage, injury, or liability not covered by insurance.

7. travel expenses & INSURANCE

7.1. Participants are solely responsible for arranging and covering the costs of their travel to and from the retreat pick up point at the City of Breda, including but not limited to transportation, accommodation, meals, and incidental expenses.

7.2. The Organizer does not assume any liability or responsibility for any expenses or losses incurred by participants in relation to their travel arrangements.

7.3. Participants are strongly advised to obtain travel insurance to cover any unforeseen events, accidents, or losses that may occur during travel or participation in the retreat.

7.4. The Organizer is not responsible for any loss, damage, injury, illness, or liability not covered by travel insurance.

7.5 We strongly recommend that all participants have adequate travel, cancellation and medical insurance for the duration of the trip. Shoul a participant decide to cancel or shorten their stay at the retreat, there is no refund entitlement.

8. liability and waiver

8.1. Participants acknowledge and agree that participation in the retreat involves inherent risks, including but not limited to accidents, injuries, and property damage.

8.2. To the fullest extent permitted by law, participants waive any claims against the Organizer for any loss, damage, injury, or liability arising from or related to their participation in the retreat.

8.3. Participants agree to indemnify and hold harmless the Organizer, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses arising from or related to their participation in the retreat.

8.4. Luxur accepts no liability for loss, damage, injury or illnesses which may be received during the customers stay or traveling to and from the retreat.

9. Changes to itinerary

9.1. The Organizer reserves the right to make changes to the retreat itinerary, including activities, workshops, and excursions, at any time without prior notice.

9.2. Participants will be notified of any significant changes to the itinerary as soon as reasonably possible.

9.3. Participants acknowledge that the retreat is personalized to the group’s needs and if the retreat leader finds it pertinent to change activities, participants know that it will be in the benefit of all participants. 

10. force majeure

10.1. The Organizer shall not be liable for any failure or delay in performing its obligations under these terms and conditions if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to “acts of God”, natural disasters, closure of airports, cancellation of flights, civil strife, pandemics and regional epidemics, strikes, riots, or government regulations.

10.2 Should ‘Force Majeure’ impede or prevent Luxur from hosting a retreat or should the client decide to cancel based on events of ‘Force Majeure’ there is a zero refund policy. The organizer will offer alternatives, such as a retreat voucher for a later date.

11. Miscellaneous

11.1. Luxur and it’s affiliates reserves the right to offer discretionary discounts and that does not affect the status of any guests who have paid the full price and no discount will then become due to them.

11.2. The organizer does not offer any Covid-19 flexible booking options.

11.3. If the participant tests positive for Covid-19 before traveling, no refunds are issued as per terms in 6-8. We recommend travel insurance for this eventuality.

12. Satisfaction guarantee

12.1. We are committed to ensuring your satisfaction with our retreat experience. If, for any reason, you are not completely satisfied with the retreat, you may request a refund of the retreat fee, excluding the non-refundable downpayment/deposit.

12.2. To request a refund, you must notify the Organizer in writing within 48 hours  of the retreat end date and provide a detailed explanation of your dissatisfaction.

12.3. Upon receipt of your refund request, the Organizer will review the request and, if approved, issue a refund of the retreat fee paid, excluding the non-refundable downpayment/deposit, within 20 days.

12.4. The non-refundable downpayment/deposit will not be refunded under any circumstances, including but not limited to participant cancellation, dissatisfaction with the retreat, or retreat cancellation by the Organizer.

12.5. This Satisfaction Guarantee is subject to all other terms and conditions outlined herein and does not affect your statutory rights under Dutch law.

13. Photography & Videography

13.1. Participants acknowledge and agree that the Organizer may engage a photographer and videographer to capture images and footage during the retreat for marketing and promotional purposes.

13.2. By participating in the retreat, participants grant the Organizer and its affiliates the irrevocable and unrestricted right to use, reproduce, distribute, and display their likeness, voice, and image captured during the retreat in any marketing materials, including but not limited to websites, social media, advertisements, and promotional videos.

13.3. Participants waive any right to compensation or royalties for the use of their likeness, voice, and image as described herein.

13.4. The use of participant images and footage will be limited to future marketing and promotional activities related to the Organizer’s retreats and events.

13.5. Participants who do not wish to be photographed or recorded during the retreat must notify the Organizer in writing prior to the start of the retreat.

13.6. The Organizer will make reasonable efforts to accommodate requests to avoid being photographed or recorded; however, participants acknowledge that complete avoidance may not be possible in all circumstances.

13.7. The Organizer will respect the privacy and dignity of all participants and will not use any images or footage in a manner that is defamatory, offensive, or misleading.

13.8. Participants release the Organizer and its affiliates from any liability arising from the use of their likeness, voice, or image as described herein.

13.9. This Photography and Videography provision forms part of the terms and conditions governing participation in the retreat and is subject to all other terms and conditions outlined herein.

14. Intellectual property

14.1. All intellectual property rights related to retreat materials, workshops, and sessions are owned by the Organizer. Participants may not reproduce, distribute, or use any retreat materials without the Organizer’s prior written consent.

14.2. Participants acknowledge and agree that all retreat content, including but not limited to workshops, sessions, materials, and presentations, is the intellectual property of the Organizer and/or its affiliates.

14.3. Participants are strictly prohibited from recording, reproducing, distributing, or sharing any retreat content, in whole or in part, without the prior written permission of the Organizer.

14.4. Any unauthorized recording, reproduction, distribution, or sharing of retreat content is strictly prohibited and may result in legal action and/or termination of the participant’s participation in the retreat.

14.5. Participants agree to respect the confidentiality and proprietary rights of the retreat content and to use such content solely for personal, non-commercial purposes.

14.6. The Organizer reserves the right to take appropriate action, including but not limited to legal remedies, against any participant found to be in violation of this clause.

15. taking pictures without consent

15.1. Participants acknowledge and respect the privacy and rights of other participants attending the retreat. 

15.2. Participants are strictly prohibited from taking pictures, photographs, or videos of other participants without their express consent.

15.3. Any unauthorized taking, sharing, or distribution of pictures or videos of other participants without their consent is strictly prohibited and may result in disciplinary action, including termination of participation in the retreat.

15.4. Participants agree to obtain explicit consent from other participants before taking their pictures, photographs, or videos, and to respect their wishes regarding the use and distribution of such media.

15.5. The Organizer reserves the right to take appropriate action, including but not limited to legal remedies, against any participant found to be in violation of this clause.

16. Privacy policy

16.1. The Organizer collects and processes personal data in accordance with applicable data protection laws. By participating in the retreat, participants consent to the collection, use, and processing of their personal data by the Organizer for the purposes of organizing and managing the retreat. Please read our full [Privacy Policy]

17. Governing Law & Jurisdiction

17.1. These Terms are governed by the laws of The Netherlands. Any disputes arising from or related to these Terms shall be exclusively subject to the jurisdiction of the courts of The Netherlands. Luxur is a registered company at the KvK 93050739.

18. Entire agreement

18.1. These Terms constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior agreements and understandings, whether written or oral.

18.2. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Earning & results disclaimer

19.1. The Organizer may provide testimonials, case studies, or examples of earnings or results achieved by past participants of the retreat. These testimonials, case studies, and examples are for illustrative purposes only and should not be interpreted as typical or average results.

19.2. The earnings or results achieved by past participants may not be representative of the results that you may achieve. Individual results may vary based on factors such as personal motivation, dedication, skills, and experience.

19.3. The success or failure of participants in achieving their goals or objectives during or after the retreat is dependent on various factors, many of which are beyond the control of the Organizer.

19.4. The Organizer does not guarantee or warrant any specific level of earnings or results as a result of participating in the retreat or following any advice, guidance, or recommendations provided.

19.5. Any earnings or income statements, or examples of earnings or results provided by the Organizer, are not intended to represent or guarantee that anyone will achieve the same or similar results.

19.6. Participants are solely responsible for their actions, decisions, and results achieved as a result of participating in the retreat. The Organizer shall not be liable for any losses, damages, or liabilities arising from the reliance on or use of any information, advice, or guidance provided during the retreat.

19.7. Participants are encouraged to seek other professional advice and conduct their own due diligence before making any decisions or taking any actions based on information provided during the retreat.

Limitation of Liability for Participant Violations:.

1. Participants acknowledge and agree that the Organizer has implemented rules and guidelines to promote a safe and respectful environment during the retreat, including prohibitions against taking pictures without consent from other participants.

2. While the Organizer takes reasonable measures to enforce these rules and guidelines, participants acknowledge that the Organizer cannot guarantee compliance by all participants at all times.

3. Participants understand that the actions of other participants, including violations of the prohibition against taking pictures without consent, are beyond the control of the Organizer.

4. Participants agree that the Organizer shall not be liable for any violations of the rules and guidelines by other participants, including but not limited to unauthorized picture-taking, and participants release the Organizer from any claims, damages, or liabilities arising therefrom.

5. Participants acknowledge that they participate in the retreat voluntarily and assume all risks associated with the actions of other participants.

Results & earnings disclaimer

We have done everything in our power to accurately describe and represent what the LUXUR RETREAT™, our company, and the educational programs we offer represent. However, we provide the tools, and it is up to the individual who obtains them to do the work required for the knowledge to become a real change.

Luxur cannot and does not give any guarantees on results or earnings with our information, courses, programmes, mentoring privately or in group containers, masterminds, masterclasses, coaching tools, in-person retreats, virtual retreats or business strategies.

The results we show,  do not reflect the results of those who do not apply the tools. Therefore, you should not take this as a promise or guarantee of success. The work in applying depends entirely on you. Results are determined by a series of factors over which we have no control (your motivation, level of personal effort, your dedication, etc.).

The user should not rely on this information or take it as a promise, guarantee, or expectation of levels of success or earnings.

You hereby recognise and agree that nobody and no part of the Luxur brand has made any implications, warranties, promises, suggestions, projections, representations or guarantees whatsoever to you about future results or earnings, or that you will earn any money, with respect to your purchase of Luxur’s programmes, courses, trainings, masterclasses, masterminds, or coaching, and that we have not authorized any such implication, promise, or representation by others. There are no guarantees of results or future earnings.

By continuing to use our website and content, you agree that the company is not responsible for any decisions you make based on the information we provide. Any statements we make or examples we give can be verified upon request, as they are real examples from real people.

If you do not understand any part of this agreement or do not agree with any of these conditions, please do not purchase or order any material presented on this website. If you require further clarification, please contact our support team at:

support@luxurco.com

SECURITY

The security of all personal information is extremely important to us. Unfortunately, data transmission over the internet cannot be guaranteed to be 100% secure. As a result, while we take every precaution to have the highest security certificates and protect your data as humanly possible, never sharing it with third parties, the company cannot assure you that from your end, when transmitting your data, it will not be transmitted via the internet. By entering such data, you accept that you do so at your own risk.

CONTACT

HOLA@LUXUR-RETREAT.COM

support@luxurco.com

Luxur

The Netherlands. 
Kvk registration number: 93050739
VAT ID: NL004994414B50
(Btw-identificatienummer)
Contact email: info@luxurco.com

Last update: 23 Februari 2024