Privacy Policy
LUXUR RETREAT
This Privacy Policy describes how Luxur, a company registered in The Netherlands, (“we”, “us”, “our”) collects, uses, and protects personal information obtained from participants (“you”, “your”) during your participation in our retreat or any of the WIB trainings.
1. Information We Collect
1.1. Personal Information: We may collect personal information from you, including but not limited to your name, contact details, payment information, dietary preferences, health conditions, and emergency contact information.
1.2. Communication: We may collect information from your communications with us, including emails, phone calls, and messages sent through our website or social media channels.
1.3. Usage Data: We may collect information about your use of our website and services, including IP address, browser type, device identifiers, and pages visited.
2. Use of Information
2.1. We may use the information we collect for the following purposes:
- To facilitate your participation in the retreat and provide you with the services and accommodations requested.
- To communicate with you regarding the retreat, including confirmations, updates, and relevant information.
- To process payments and manage financial transactions related to your participation in the retreat.
- To personalize your experience and tailor our services to your preferences and interests.
- To improve our website, services, and overall retreat experience.
- To comply with legal obligations and enforce our terms and conditions.
3. Data Sharing
3.1. We may share your personal information with third-party service providers, such as accommodations, transportation providers, and instructors, to facilitate your participation in the retreat.
3.2. We may also share your information with legal authorities or other third parties if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
4.1. We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
5.1. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
6.1. You have the right to access, correct, or delete your personal information held by us. You may also have the right to restrict or object to certain processing of your information.
7. Updates to this Privacy Policy
7.1. We reserve the right to update or revise this Privacy Policy at any time. We will post the updated policy on our website and notify you of any material changes.
8. Minors Under 18 Years Old:
8.1. The retreat and associated services provided by the Organizer are intended for adults aged 18 years old and above. Minors under the age of 18 are not permitted to participate in the retreat or use our services without the express consent and supervision of a parent or legal guardian.
8.2. The Organizer does not knowingly collect personal information from minors under the age of 18 without parental consent. If we become aware that personal information has been collected from a minor without parental consent, we will take steps to delete such information from our records as soon as reasonably possible.
8.3. Parents or legal guardians who believe that their child under the age of 18 may have provided personal information to us without their consent are encouraged to contact us immediately to request the deletion of such information.
8.4. If you are a minor under the age of 18, please do not use our website or services without parental consent. If you are a parent or legal guardian of a minor under the age of 18 and you believe that your child has provided personal information to us without your consent, please contact us immediately.
8. Contact Us
8.1. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
+31 627279364
GDPR Privacy Policy
This Privacy Policy describes how LUXUR, a company registered in The Netherlands, (“we”, “us”, “our”) collects, uses, and protects personal data obtained from participants (“you”, “your”) during your participation in our retreat, in compliance with the General Data Protection Regulation (GDPR).
- Data Controller
1.1. LUXUR is the data controller responsible for the processing of your personal data in accordance with this Privacy Policy.
- Personal Data We Collect
2.1. We may collect the following types of personal data from you:
- Contact Information: Name, address, email address, phone number.
- Payment Information: Credit card details, billing address.
- Special Categories of Data: Dietary preferences, health conditions, emergency contact information.
- Usage Data: IP address, browser type, device identifiers, pages visited.
- Legal Basis for Processing
3.1. We process your personal data based on one or more of the following legal bases:
- Performance of a Contract: To fulfill our obligations to you and provide the services requested.
- Consent: With your explicit consent for specific purposes, such as marketing communications or sharing your data with third-party service providers.
- Legitimate Interests: Pursuant to our legitimate interests in operating our business, improving our services, and communicating with you.
- Data Sharing and Transfers
4.1. We may share your personal data with third-party service providers, such as accommodations, transportation providers, and instructors, to facilitate your participation in the retreat.
4.2. Your personal data may be transferred to countries outside the European Economic Area (EEA) that may not provide the same level of data protection. In such cases, we will ensure adequate safeguards are in place to protect your data.
- Data Security
5.1. We implement appropriate technical and organizational measures to ensure the security of your personal data and prevent unauthorized access, use, or disclosure.
- Data Subject Rights
6.1. You have the following rights under the GDPR:
- Right of Access: To request access to and obtain a copy of your personal data.
- Right to Rectification: To request the correction of inaccurate or incomplete data.
- Right to Erasure: To request the deletion of your personal data.
- Right to Restriction of Processing: To request the restriction of processing of your personal data.
- Right to Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: To object to the processing of your personal data based on legitimate interests.
- Data Retention
7.1. We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Contact Us
8.1. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: hola@luxur-retreat.com
By participating in our retreat, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy and in compliance with the GDPR.
Use of Cookies and Pixels:
2. Cookies are small text files that are stored on your device when you visit a website. They allow us to recognize your browser and remember certain information, such as your preferences and settings.
3. Pixels, also known as web beacons or tracking pixels, are small graphic images embedded in web pages and emails that allow us to track your interactions with our website, such as which pages you visit, the duration of your visit, and whether you engage with specific content.
4. We may use cookies and pixels for various purposes, including but not limited to:
– Analyzing traffic and usage patterns on our website to improve its functionality and performance.
– Customizing and personalizing your experience on our website by remembering your preferences and settings.
– Displaying targeted advertisements or promotional content based on your interests and browsing history.
5. The information collected through cookies and pixels may be combined with other data we have collected about you, such as your IP address, browser type, and device identifiers.
6. By using our website, you consent to the use of cookies and pixels as described in this Privacy Policy. You can opt out of tracking by disabling cookies or adjusting your browser settings, but please note that some features of our website may not function properly if you do so.
7. We may also work with third-party service providers who use cookies and pixels on our behalf to collect and analyze data about your interactions with our website. These third-party service providers are subject to their own privacy policies and practices.
Strictly necessary cookies
This cookies are necesary for the website to be functional and are not able to be deactivated from our system. This are configurated to respond to actions made by the user in order to receive the services, such as adjust your preferences, start the session on the website, or fill out forms. You can configurate your browser to block suck cookies or to alert you of the presence of this kind of cookies, although then the website will stop functioning properly. These kind of cookies will not store any personal information that identifies you.
The company reserves the right to use technological alternatives to cookies, including social media/network pixels. These pixels allow social media sites to track visits outside of our website, in order to provide appropriate targeting for advertising campaigns to individuals who use our social media channels. The company reserves the right to use these pixels in accordance with the policies of each social media site.
SECURITY
The security of all personal information is extremely important to us. Unfortunately, data transmission over the internet cannot be guaranteed to be 100% secure. As a result, while we take every precaution to have the highest security certificates and protect your data as humanly possible, never sharing it with third parties, the company cannot assure you that from your end, when transmitting your data, it will not be transmitted via the internet. By entering such data, you accept that you do so at your own risk.
·contact·
If you have any questions or comments abour our privacy notice:
LUXUR
North Brabant, The Netherlands
Email: hola@luxur-retreat.com
Efective from: June 24, 2021
Last Update: 23 February 2024